Copyright/Intellectual Property FAQs

Last updated: October 31, 2018


 Q: What is your policy on copyrighted material and other intellectual property rights?
 
A: We do our best to respect the rights of all to third party content as we would hope they would respect ours.  With that said we cannot police all work we receive thus by using this website and accepting its terms and conditions the customer is ultimately accepting responsibility of making sure any and all artwork they provide or have us use is theirs and in not in violation of any intellectual property rights.  To see a complete listing of our intellectual property policies you can CLICK HERE or if in doubt contact one of our helpful customer service representatives.  If we have any doubts you may be asked to sign or get signed a release giving us permission to reproduce what you need.

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 Q: Can you put my favorite cartoon character on something for me?
 
A: While we do on occasion sell items that may have cartoon characters or other protected images those are normally produced by third party business that have obtained the proper licensing.  With that said we do not sew, print, engrave or otherwise use anything for which we do not have proper licensing.  Thus, we could not put your favorite character on something for you unless you got proper permission for the right holder.  If you have any questions please be sure to contact our customer service team for help.

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 Q: I had a professional photographer take pictures of our wedding.  Can you put them on something for me?
 
A: Depends.  In most cases wedding photographers and photographers in general retain the rights to the images they produce and thus we cannot reproduce them without their permission.  However, with that said some photographers do sell packages which include the ability for you to reproduce the images for personal use.  If that is the case we may be able to use those images in production.  If we suspect that the images you send are from a professional photographer we will request proof of your ability to use them.  To do this you can get a release from the photographer or send a copy of the contract stating that you can use the pictures.  If you need a sample release or have other questions please contact our support staff.

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Q: I found this picture on the internet.  Can you put it on something for me?
 
A: Depends.  There are literally millions of images on the internet.  Just because someone has published them on the web does not mean you can use them for anything you want.  Just because they say free does not mean you can use them for anything you want.  We strongly suggest you contact the right holder of the image to obtain permission.  We also strongly suggest you read the fine print in any licensing statement or policy associated with the image.  Often you can use them freely for a certain use, like for personal use or education or in a business presentation or class, but not for other reasons.  There may also be a limit to the number of times it can be used.  Since by using our site and thus agreeing to our terms and conditions you are ultimately responsible for making sure you have the right to reproduce something it is in your best interest to make sure you obtain permission.  If we suspect you may be using a third party image we will request proof that you have permission to use.

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 Q: I would love to have something made with my favorite sports teams logo on it?  Can you do that for me?
 
A: Just like the question about cartoon characters above, while we do sell officially licensed products from third party vendors from time to time we are not officially licensed to reproduce any other sports team images, logos, mascots, etc.  This is not limited to just pro and college.  Even when reproducing logos for local high school or other teams or organizations we will need permission to do so from that organization.  Therefore, we strongly suggest you contact the school, college, sorority, fraternity, or other organization to obtain permission.  If you have questions you can always contact one of our customer service representatives.

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 Q: I am a member of a fraternity or sorority and would love to put their letters on something.  Can you help with this? 
 
A: Unfortunately, Purple Turtle Gifts is currently not licensed to do any fraternities or sororities. Thus, we cannot do any customized work that features any such organizations. However, some of our partner companies are licensed.  If we are able to do such organizations it will be shown on the individual product listing.  If you have questions don't hesitate to contact one of our customer service representatives.

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 Q: I own a franchise or dealership and need something with their logo on it.  Is this something you can do?
 
A: Possibly.  If you have permission for the owner of the logo and can provide us with a release to produce it then we would be glad to help where we can.  With that said, you will need to read the fine print of your franchise or dealership agreement to make sure you actually have permission.  Many groups limit the number of companies that can reproduce their logos to a select few.  Some require permission on a case by case basis.  We will require a release from you stating that you have permission to reproduce and use the logo before we start production.  Thus, ultimately you could be held legally liable if it is later found out that you did not have permission.  When in doubt ask the franchise or dealers owner and get a release if needed. 

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